| Job Title |
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Jr. Apprentice |
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| Location |
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Dhaka,BD |
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| Organization Name |
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Inbound Contact Center, Customer Service, Commercial |
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| Role / Department Overview |
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| Job Responsibility |
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- Provide one-stop quality Customer Service over phone to ensure positive customer experience.
- Proactively aware/inform customers regarding our products/service
- Sale through inbound and outbound contacts.
- Capture customer insights and escalate critical issues / complaints and provide timely feedback
- Maintain targeted KPI on a regular basis
- Serve customers with helping attitude and thus play a significant
role in customer satisfaction, retention, and acquisition. In this way
enhance Grameenphone?s brand image.
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| Education & Experience Requirements |
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Education: Undergraduate Level Student (0 to 60 Credits) or equivalent would be preferable
Experience:
No experience required |
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| Special Skills Requirements |
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- Effective communication skills
- Positive service mindset with helping attitude
- Ability to work under pressure
- Flexibility
- Basic computer literacy and knowledge in office application
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| Closing Date |
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